[Support request] Responsive Menu Problem

[MirajaDesignParticipant]

Currently, some customers with small laptop screens never see the regular menu unless they enable fullscreen mode. My client is very disturbed by this.

Can I completely disable the responsive menu?

Or only have the hamburger menu enabled for mobile devices instead of when the browser is resized?

Or is it possible to change what percentage of the browser width triggers the switch to the hamburger menu?

Thank you.

[Victor MpModerator]

Hi mate,

We can support for you choose size screen to switch to mobile menu.
Please confirm for me and provided admin shop to email: [email protected].
Also,
you have to tell me . what size you want to show mobile menu?

Best regards!

[MirajaDesignParticipant]

Thank you. I have sent you an invitation to the store admin. Perhaps the responsive menu can not show until smaller than 800 px wide or something like that.

[Victor MpModerator]

Hi mate,

You must attach a notice accompanying email .
We have many working parts . Sometimes will not know this.

Best regards!

[MirajaDesignParticipant]

Hello. I sent an email, but I did not receive a response. I still need to change the way the responsive menu works or disable it.

[Victor MpModerator]

Hi Mate,

I’m not a person handling mail.

So, you need to send an e-mail to add a [email protected].

 

You should notice that you invited admin. and send links of this conversation.

We will support for you.

Best regards!

[MirajaDesignParticipant]

Thanks Victor.  I sent the email 3 weeks ago as you suggested then. I will send it again.

[Victor MpModerator]

Hi Mate,

I will send a notification to support  mail  team.

Best regards!

[MirajaDesignParticipant]

Just wanted to drop in and say thank you. I believe your team got this topic solved for us.

 

[Victor MpModerator]